Apple Admits iPhone 4 Reception Woes Are Hardware-Related
Posted in: Mobile & Wireless at 09/07/2010 19:43
It's been like pulling teeth, and it took journalists mailing AppleCare rather than Apple's notoriously tight-lipped and selectively-responding public relations department, but we have our answer. That iPhone 4 software update will do nothing to fix the reception problems-it is a hardware issue.
Gizmodo e-mailed AppleCare support three times this week and got the same answer every time, which means that Apple has changed their tone ever so slightly. AppleCare representatives confirmed an antenna interference issue when the phone is held near that infamous lower left-hand corner. The software update would only make iPhone 4's signal meter more accurate, and not fix the problem.
To read this PC World report in full, see: